Shipping Policy

Shipping & Delivery

Please note: Patchwork is currently operating on a pre-order basis. This means your sack is not yet in stock at the time of purchase — we are producing your order now and it will ship within 3-4 weeks of your order date. We appreciate your patience and want to be fully transparent about this upfront.

You will receive a tracking number via email the moment your order ships so you can follow it the whole way.

Why pre-order? We launched Patchwork because we genuinely believe in building something the hacky sack community deserves. Every sack is being made to order which means you're getting a fresh product made specifically for you. Good things take a little time — we promise it's worth the wait.

Estimated Delivery Times: United States: Ships within 3–4 weeks then 5–10 business days delivery once dispatched International: Ships within 2–3 weeks then 10–21 business days delivery depending on your location

Shipping costs are calculated at checkout based on your location.

Tracking: Once your order ships you'll receive a confirmation email with your tracking number. If you haven't received tracking within 3 weeks of your order reach out and we'll make it right.

Questions? Dm us on tiktok @patchworksupply. We respond within 24 hours every day.